Welcome to Noor Abayas. By accessing or using our website, you agree to comply with and be bound by these terms of use. Please read them carefully before using our services. If you do not agree to these terms, you may not use our website.
At Noor Abayas, we are dedicated to providing you with the best possible shopping experience. Whether you have questions about our products, need assistance with your order, or require help navigating our website, our customer support team.
At Noor Abayas, we strive to provide accurate images and descriptions of our products to ensure you receive what you see. However, please be aware of the following:
Product Images: While we make every effort to display our products as accurately as possible, the actual colors you see will depend on your monitor and may not be accurate.
Design Updates: Occasionally, we may update the design of our products to improve quality or comply with new regulations. Any such updates will be made with the intention of maintaining or enhancing the product's overall appearance and functionality.
Material and Craftsmanship: We ensure that the materials and craftsmanship used in our products are of high quality. However, natural variations in materials such as fabric and embellishments may occur.
If you receive a product that is significantly different from what is pictured or described, please contact us at [your contact information] so we can address your concerns and provide a suitable resolution.
If you've lost your US returns note, don't worry! Here's what you can do:
Contact Customer Support: Reach out to our customer support team for assistance. You can contact us via [email/phone number/live chat] and provide your order details. Our team will help you generate a new returns note.
Visit Your Account: If you have an account on our website, log in and go to the 'Order History' section. From there, you may be able to download or request a new returns note for your specific order.
Check Your Email: Sometimes, the returns note is sent to your email when you initially made the return request. Search your email inbox for any messages from us regarding your order and returns.
At Noor Abayas, we strive to ensure that your orders are processed and delivered as quickly as possible. The delivery time for your package depends on several factors, including your location, the shipping method selected, and the time of order placement.
Processing Time:
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.